We are between 10% of the hotels most popular in the world
Booking.com recognized Río Serrano Hotel + Spa for the experience that our guests value and share after experiencing Patagonia.
Our guests' reviews put us among the favorites.
Río Serrano Hotel + Spa was honored in the 2026 Traveller Review Awards by Booking.com, a recognition that highlights the highest-rated accommodations by travelers from around the world.
The distinction is built from real reviews. For our team, it confirms that personalized attention, rest, cleanliness, and every detail of the experience are felt long after the trip.
What is behind a good review
It is not about a single moment: the evaluation brings together the entire experience, from the welcome to the farewell.
- 01ServiceAuthentic, warm, and present attention.
- 02ComfortSpaces designed for resting in Patagonia.
- 03CleaningRigorous care in rooms and common areas.
- 04ExperienceA coherent, memorable journey connected to the place.
Thank you for choosing us, evaluating us, and helping us improve.
This award also belongs to those who trusted us to discover Torres del Paine and took the time to share their experience.
And it belongs to every person on the team: those who welcome, cook, guide, take care of the spaces, and make every stay feel personal and special.
Every opinion shared drives us to continue building a memorable experience in the heart of Patagonia.
The next story could be yours.
Come and experience Torres del Paine from a hotel connected to the landscape and recognized by its own guests.
Source: Río Serrano Hotel + Spa